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                                                              Knowledge Center
                                                                • Getting Started with Lucy
                                                                  • Asking Questions
                                                                    • Answer Actions
                                                                      • Advanced Search
                                                                        • Chat Application Integrations
                                                                        • Navigation
                                                                          • Admin Capabilities
                                                                            • Reporting
                                                                              • Managing Content in Lucy
                                                                                • Managing Users and Access
                                                                                  • Setting Up Lucy
                                                                                  • Troubleshooting
                                                                                    • Lucy
                                                                                      • Accessing Lucy
                                                                                        • Homepage
                                                                                          • Search
                                                                                            • Chat
                                                                                              • Lucy Assist
                                                                                                • Filters
                                                                                                  • Navigating an Answer
                                                                                                    • Training an Answer
                                                                                                      • Interacting with an Answer
                                                                                                        • Filename View
                                                                                                          • Discover
                                                                                                            • Edit Profile
                                                                                                              • Admin
                                                                                                                • Navigation Bar
                                                                                                                  • Recent
                                                                                                                    • Saved
                                                                                                                      • Quick Links
                                                                                                                        • Shared
                                                                                                                        • Content Management System (CMS)
                                                                                                                          • Communities
                                                                                                                            • Capabilities
                                                                                                                        • 3rd Party Integrations
                                                                                                                          • Integration Details
                                                                                                                            • Provider Reporting
                                                                                                                            1. Home
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                                                                                                                            3. Lucy
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                                                                                                                            Admin

                                                                                                                            Reports do not download or are emailed
                                                                                                                            Key usage metrics do not display
                                                                                                                            Searching for files in My Rollout does not return results when there is content to support it
                                                                                                                            Clicking into a source in My Rollout does nothing
                                                                                                                            Unable to add a user
                                                                                                                            Unable to edit a user
                                                                                                                            Updating a user’s name, instance, role, or attribute is not respected after clicking update
                                                                                                                            Unable to add or edit a role
                                                                                                                            Assigned a source, community, or capability to a role but it is not displaying for users who are assigned to that role
                                                                                                                            Unable to add or edit an attribute key or value
                                                                                                                            Assigned a source, community, or capability to a attribute value but it is not displaying for users who are assigned to that value
                                                                                                                            Unable to update Announcement Banner
                                                                                                                            Unable to update Welcome Message
                                                                                                                            Unable to add Suggested Questions
                                                                                                                            Unable to edit a Suggested Questions
                                                                                                                            Unable to add a Discover Page
                                                                                                                            Unable to edit a Discover Page
                                                                                                                            Unable to Add a CMS Section
                                                                                                                            Unable to Edit a CMS Section
                                                                                                                            Unable to add an Article Post
                                                                                                                            Unable to edit Article Posts
                                                                                                                            Unable to add Quick Links
                                                                                                                            Unable to edit Quick Links
                                                                                                                            Unable to delete a CMS section, Article, or Quick Link
                                                                                                                            Knowledge Center