• Getting Started with Answer Engine
    • Asking Questions
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                                      • Accessing Lucy
                                        • Homepage
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                                                  • Navigating an Answer
                                                    • Training an Answer
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                                                                        • Content Management System (CMS)
                                                                          • Communities
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                                                                          Knowledge Center
                                                                            • Getting Started with Answer Engine
                                                                              • Asking Questions
                                                                                • Research Mode
                                                                                  • Answer Actions
                                                                                    • Advanced Search
                                                                                      • Chat Application Integrations
                                                                                      • Navigation
                                                                                        • Admin Capabilities
                                                                                          • Delivery & Adoption
                                                                                            • Reporting
                                                                                              • Managing Content in Lucy
                                                                                                • Managing Users and Access
                                                                                                • Integrations
                                                                                                  • Connectors
                                                                                                    • Lucy APIs
                                                                                                      • User Authentication
                                                                                                        • Email
                                                                                                        • 3rd Party Integrations
                                                                                                          • Integration Overview
                                                                                                            • Integrations
                                                                                                              • Provider Reporting
                                                                                                              • Troubleshooting
                                                                                                                • Accessing Lucy
                                                                                                                  • Homepage
                                                                                                                    • Search
                                                                                                                      • Chat
                                                                                                                        • Lucy Assist
                                                                                                                          • Filters
                                                                                                                            • Navigating an Answer
                                                                                                                              • Training an Answer
                                                                                                                                • Interacting with an Answer
                                                                                                                                  • Filename View
                                                                                                                                    • Discover
                                                                                                                                      • Edit Profile
                                                                                                                                        • Admin
                                                                                                                                          • Navigation Bar
                                                                                                                                            • Recent
                                                                                                                                              • Saved
                                                                                                                                                • Quick Links
                                                                                                                                                  • Shared
                                                                                                                                                  • Content Management System (CMS)
                                                                                                                                                    • Communities
                                                                                                                                                      • Capabilities
                                                                                                                                                    1. Home
                                                                                                                                                    2. Troubleshooting
                                                                                                                                                    3. Interacting with an Answer

                                                                                                                                                    Interacting with an Answer

                                                                                                                                                    User can’t download a file within results or answer view
                                                                                                                                                    User can’t save an answer within results or answer view
                                                                                                                                                    User can’t un-save an answer within the results or answer view
                                                                                                                                                    User can’t share an answer within results or answer view
                                                                                                                                                    Source links to internal repositories within answer not working
                                                                                                                                                    Links to third party sources within answers not working
                                                                                                                                                    User unable to Copy text from Answer within an answer
                                                                                                                                                    User unable to view more information within an answer
                                                                                                                                                    User unable to close an answer in answer view
                                                                                                                                                    Answer Overview
                                                                                                                                                    Knowledge Center