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                                                                          Knowledge Center
                                                                            • Getting Started with Answer Engine
                                                                              • Asking Questions
                                                                                • Research Mode
                                                                                  • Answer Actions
                                                                                    • Advanced Search
                                                                                      • Chat Application Integrations
                                                                                      • Navigation
                                                                                        • Admin Capabilities
                                                                                          • Delivery & Adoption
                                                                                            • Reporting
                                                                                              • Managing Content in Lucy
                                                                                                • Managing Users and Access
                                                                                                • Integrations
                                                                                                  • Connectors
                                                                                                    • Lucy APIs
                                                                                                      • User Authentication
                                                                                                        • Email
                                                                                                        • 3rd Party Integrations
                                                                                                          • Integration Overview
                                                                                                            • Integrations
                                                                                                              • Provider Reporting
                                                                                                              • Troubleshooting
                                                                                                                • Accessing Lucy
                                                                                                                  • Homepage
                                                                                                                    • Search
                                                                                                                      • Chat
                                                                                                                        • Lucy Assist
                                                                                                                          • Filters
                                                                                                                            • Navigating an Answer
                                                                                                                              • Training an Answer
                                                                                                                                • Interacting with an Answer
                                                                                                                                  • Filename View
                                                                                                                                    • Discover
                                                                                                                                      • Edit Profile
                                                                                                                                        • Admin
                                                                                                                                          • Navigation Bar
                                                                                                                                            • Recent
                                                                                                                                              • Saved
                                                                                                                                                • Quick Links
                                                                                                                                                  • Shared
                                                                                                                                                  • Content Management System (CMS)
                                                                                                                                                    • Communities
                                                                                                                                                      • Capabilities
                                                                                                                                                    1. Home
                                                                                                                                                    2. Troubleshooting
                                                                                                                                                    3. Navigation Bar

                                                                                                                                                    Navigation Bar

                                                                                                                                                    Navigation Bar Overview

                                                                                                                                                    Recent

                                                                                                                                                    A recent answer a user clicked into is not populating in the Recent section
                                                                                                                                                    Searching for answer titles in Recent does not work
                                                                                                                                                    User unable to share answer in Recent section
                                                                                                                                                    User unable to save answer in Recent section
                                                                                                                                                    Clicking close on an answer in Recent does not remove the answer

                                                                                                                                                    Saved

                                                                                                                                                    User can’t un-save an answer within the Saved section
                                                                                                                                                    User can’t share an answer within the Saved section
                                                                                                                                                    User can’t search answer titles in the Saved section

                                                                                                                                                    Quick Links

                                                                                                                                                    User can’t access Quick Links from the navigation bar
                                                                                                                                                    Clicking on a Quick Link doesn’t do anything
                                                                                                                                                    Quick Link search doesn’t work

                                                                                                                                                    Shared

                                                                                                                                                    Answers shared with a user are not populating in the Shared With Me Section
                                                                                                                                                    Answers that were not shared with a user are populated in the Shared With Me Section
                                                                                                                                                    User can’t save an answer within the Shared With Me Section
                                                                                                                                                    User can’t share an answer within the Shared With Me Section
                                                                                                                                                    User can’t search answer titles in the Shared With Me Section
                                                                                                                                                    Knowledge Center