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                                                                Knowledge Center
                                                                  • Getting Started with Answer Engine
                                                                    • Research Mode
                                                                      • Asking Questions
                                                                        • Answer Actions
                                                                          • Advanced Search
                                                                            • Chat Application Integrations
                                                                            • Navigation
                                                                              • Admin Capabilities
                                                                                • Reporting
                                                                                  • Managing Content in Lucy
                                                                                    • Managing Users and Access
                                                                                      • Setting Up Lucy
                                                                                      • Troubleshooting
                                                                                        • Lucy
                                                                                          • Accessing Lucy
                                                                                            • Homepage
                                                                                              • Search
                                                                                                • Chat
                                                                                                  • Lucy Assist
                                                                                                    • Filters
                                                                                                      • Navigating an Answer
                                                                                                        • Training an Answer
                                                                                                          • Interacting with an Answer
                                                                                                            • Filename View
                                                                                                              • Discover
                                                                                                                • Edit Profile
                                                                                                                  • Admin
                                                                                                                    • Navigation Bar
                                                                                                                      • Recent
                                                                                                                        • Saved
                                                                                                                          • Quick Links
                                                                                                                            • Shared
                                                                                                                            • Content Management System (CMS)
                                                                                                                              • Communities
                                                                                                                                • Capabilities
                                                                                                                            • 3rd Party Integrations
                                                                                                                              • Integration Details
                                                                                                                                • Provider Reporting
                                                                                                                                1. Home
                                                                                                                                2. Troubleshooting
                                                                                                                                3. Lucy
                                                                                                                                4. Navigation Bar

                                                                                                                                Navigation Bar

                                                                                                                                Navigation Bar Overview

                                                                                                                                Recent

                                                                                                                                A recent answer a user clicked into is not populating in the Recent section
                                                                                                                                Searching for answer titles in Recent does not work
                                                                                                                                User unable to share answer in Recent section
                                                                                                                                User unable to save answer in Recent section
                                                                                                                                Clicking close on an answer in Recent does not remove the answer

                                                                                                                                Saved

                                                                                                                                User can’t un-save an answer within the Saved section
                                                                                                                                User can’t share an answer within the Saved section
                                                                                                                                User can’t search answer titles in the Saved section

                                                                                                                                Quick Links

                                                                                                                                User can’t access Quick Links from the navigation bar
                                                                                                                                Clicking on a Quick Link doesn’t do anything
                                                                                                                                Quick Link search doesn’t work

                                                                                                                                Shared

                                                                                                                                Answers shared with a user are not populating in the Shared With Me Section
                                                                                                                                Answers that were not shared with a user are populated in the Shared With Me Section
                                                                                                                                User can’t save an answer within the Shared With Me Section
                                                                                                                                User can’t share an answer within the Shared With Me Section
                                                                                                                                User can’t search answer titles in the Shared With Me Section
                                                                                                                                Knowledge Center