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                        • Lucy
                          • Accessing Lucy
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                                                              • Integration Details
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                                                                Knowledge Center
                                                                  • Getting Started with Answer Engine
                                                                    • Research Mode
                                                                      • Asking Questions
                                                                        • Answer Actions
                                                                          • Advanced Search
                                                                            • Chat Application Integrations
                                                                            • Navigation
                                                                              • Admin Capabilities
                                                                                • Reporting
                                                                                  • Managing Content in Lucy
                                                                                    • Managing Users and Access
                                                                                      • Setting Up Lucy
                                                                                      • Troubleshooting
                                                                                        • Lucy
                                                                                          • Accessing Lucy
                                                                                            • Homepage
                                                                                              • Search
                                                                                                • Chat
                                                                                                  • Lucy Assist
                                                                                                    • Filters
                                                                                                      • Navigating an Answer
                                                                                                        • Training an Answer
                                                                                                          • Interacting with an Answer
                                                                                                            • Filename View
                                                                                                              • Discover
                                                                                                                • Edit Profile
                                                                                                                  • Admin
                                                                                                                    • Navigation Bar
                                                                                                                      • Recent
                                                                                                                        • Saved
                                                                                                                          • Quick Links
                                                                                                                            • Shared
                                                                                                                            • Content Management System (CMS)
                                                                                                                              • Communities
                                                                                                                                • Capabilities
                                                                                                                            • 3rd Party Integrations
                                                                                                                              • Integration Details
                                                                                                                                • Provider Reporting
                                                                                                                                1. Home
                                                                                                                                2. Troubleshooting
                                                                                                                                3. Lucy
                                                                                                                                4. Chat

                                                                                                                                Chat

                                                                                                                                There is no search bar or clicking into the search bar doesn't allow user to type a question
                                                                                                                                Clicking a previous question in the chat history does not fire the question
                                                                                                                                Clicking Remove question in the chat does not remove it
                                                                                                                                Previously asked questions and Lucy's responses do not display in chat history
                                                                                                                                Clicking Edit question in the chat does not populate the question in the search bar
                                                                                                                                Knowledge Center