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                                                                            • Getting Started with Answer Engine
                                                                              • Asking Questions
                                                                                • Research Mode
                                                                                  • Answer Actions
                                                                                    • Advanced Search
                                                                                      • Chat Application Integrations
                                                                                      • Navigation
                                                                                        • Admin Capabilities
                                                                                          • Delivery & Adoption
                                                                                            • Reporting
                                                                                              • Managing Content in Lucy
                                                                                                • Managing Users and Access
                                                                                                • Integrations
                                                                                                  • Connectors
                                                                                                    • Lucy APIs
                                                                                                      • User Authentication
                                                                                                        • Email
                                                                                                        • 3rd Party Integrations
                                                                                                          • Integration Overview
                                                                                                            • Integrations
                                                                                                              • Provider Reporting
                                                                                                              • Troubleshooting
                                                                                                                • Accessing Lucy
                                                                                                                  • Homepage
                                                                                                                    • Search
                                                                                                                      • Chat
                                                                                                                        • Lucy Assist
                                                                                                                          • Filters
                                                                                                                            • Navigating an Answer
                                                                                                                              • Training an Answer
                                                                                                                                • Interacting with an Answer
                                                                                                                                  • Filename View
                                                                                                                                    • Discover
                                                                                                                                      • Edit Profile
                                                                                                                                        • Admin
                                                                                                                                          • Navigation Bar
                                                                                                                                            • Recent
                                                                                                                                              • Saved
                                                                                                                                                • Quick Links
                                                                                                                                                  • Shared
                                                                                                                                                  • Content Management System (CMS)
                                                                                                                                                    • Communities
                                                                                                                                                      • Capabilities
                                                                                                                                                    1. Home
                                                                                                                                                    2. Troubleshooting
                                                                                                                                                    3. Admin
                                                                                                                                                    4. Key usage metrics do not display

                                                                                                                                                    Key usage metrics do not display

                                                                                                                                                    Follow the steps below to troubleshoot when key usage metrics do not display.

                                                                                                                                                    Key Metrics can take awhile to download or email, do they still not show after a few minutes?Yes
                                                                                                                                                    Contact tier II support

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