Release Notes

0328 - Fondue

  • Added support for Summarize Document and Document Chat for Third Party content 

  • Added support for Summarize Document and Document Chat for CMS Content 

  • Resolved case where select documents longer than 100 pages would not return a summarized response

  • Resolved case where select SharePoint ASPX answers source links were not resolving 

  • Resolved case where the filename icon was displayed for select third-party sources in Discover Portals

  • Admin 

    • When a CMS section is enabled, it is now marked as subscribed for all assigned users  

    • Users can now only see CMS types if they are assigned to a section within the type 

    • Differentiated between source link clicked and downloaded file in Activity Report 

  • Bug fixes and feature improvements.

0317 - Empanadas

  • Added support for Summarizing single page documents 

  • Added new emppty state when no results are available

  • Resolved case where synopsis responses were not being returned for select questions with verified answers 

  • Resolved case where answers verified when file type filter was applied were being unverified when the filter was removed 

  • Resolved case where Summarize Document Enhanced Citations were rendered incorrectly for translated responses 

  • Resolved case where browser navigation was not supported when viewing answers in results view

  • Admin 

    • Added additional error handling to manage user entries 

    • Added support for adding SharePoint URLs to self service portal 

    • Added support for excluding select sources from GenAI features and Lucy Synopsis responses 

  • Bug fixes and feature improvements.


0228 - Dosa

  • Resolved case where user scroll position was not saved when navigating between Discover Answers

  • Resolved case where scroll position was misaligned on first sign in 

  • Filename search tuning 

  • Admin 

    • Clarified success states when adding new CMS sections 

    • Resolved case where reports would display “failed” state while in progress 

    • Functional UI improvements to self service SharePoint connections 

    • Added ability to control assistant name 

  • Bug fixes and feature improvements.

0214 - Croissant

  • Updated success message tool tip when verifying an answer 

  • Additional tuning for Document Chat Responses 

  • Resolved case causing select files to not be able to be downloaded 

  • Resolved case where non-filename content was appearing in Filename Search results 

  • Added support for CMS Anchor links in answer view 

  • Added support for Lucy Synopsis responses to GPS questions 

  • Admin 

    • Bulk upload users now allow for activating users 

    • Added the deactivated date to the user report 

  • Bug fixes and feature improvements.

0131 - Bao

  • Resolved case where refreshing on the preferences page would cause a stale session 

  • Added additional support for language detected Lucy Synopsis responses 

  • Refined formatting of MS Teams Enhanced Citation responses 

  • Admin 

    • Added tracking for subscriptions to the CMS report

    • Added additional metadata for deactivated, and activated to the user report 

    • Added additional error handling when adding users 

  • Bug fixes and feature improvements.


0117 - Arepa

  • Improved Discover page answer with new Results View 5 UI 

  • Resolved case where select filtered synopsis responses received improper formatting 

  • Optimizations for exact-match search strings 

  • Resolved case where source filter would display as blank for select users 

  • Added additional UI formatting to multi-line Lucy Synopsis responses 

  • Improved hover states for answer actions 

  • Improved hover state for source links 

  • Optimizations to filename search results 

  • Improved rending of verified CMS results in answer view 

  • Admin 

    • Added user role field to the Lucy assist report

    • Added sections per attribute to the CMS report 

    • Improved error handling when creating new users 

  • Bug fixes and feature improvements.


0110 - Zenith

  • Added support for multi-lingual content for Document Summary 

  • Resolved case where CMS post cover images were failing to display when navigating via a shared link 

  • Resolved case in which select pages from view all pages would display “no content to display” when paginating through a document 

  • Resolved case where videos within CMS posts were not displayed at full size for select video types 

  • Resolved case where Summarize Document was causing blank state for view all pages for select documents 

  • Admin 

    • Refreshed UI experience for linking source credentials 

    • Added support for migrating and updating credentials for existing connected projects 

    • Resolved case where when connecting a new project to an existing parent source the files would fail to process 

    • Resolved case causing CMS descriptions to not update 

1220 - Yuri Gagarin

  • Added support for Lucy Synopsis responses generated from video content 

  • Added dynamic page filtering for Document Chat 

  • Added support for automated filename search 

  • UI improvements to Document Chat 

  • Resolved case where close announcement button overlapped with content filter on select screen sizes 

  • Resolved case where duplicate checker was not working with select document types 

  • Mobile UI updates and improvements 

  • Resolved case where video transcription was not working as expected 

  • Admin 

    • Resolved case where add button was unresponsive for select CMS posts  

    • Resolved responsive issues with settings tab when viewing on mobile devices 

    • Resolved case where announcements without descriptions would fail to update 

  • Bug fixes and feature improvements.

1206 - Xray

  • Added support for embedded page numbers within Document Chat 

  • Updated hover state text for verified answer button 

  • Added additional support for summarization of large documents 

  • Refined UI for view all pages for Video answers 

  • Resolved case where sidebar was overlapping with content when compressed on smaller screens

  • Additional Lucy Synopsis prompt tuning 

  • Admin

    • Resolved cases where large reports would display as failed status when processing 

    • Resolved secondary error message when deleting articles 

  • Bug fixes and feature improvements.

1122 - Wormhole

  • Added support for Enhanced Citation within Document Summary

  • Resolved case where the added note was not available in Lucy assist chat responses 

  • Resolved issue causing multiple log in events to fire in select instances 

  • Resolved case where HTML formatted was being added to synopsis responses 

  • Resolved case where closing out of CMS answers did not return to result view  

  • Added option to display source filename within new grid view answer view 

  • Admin

    • Added support for SharePoint App self-service accounts 

  • Bug fixes and feature improvements.

1108 - Venus

  • Added hover state for collapse button for Summarize Document 

  • Added support for outbound link tracking in adoption report 

  • Added additional support for CMS posts within Enhanced Citation responses 

  • Resolved case where the scroll position would reset after viewing an answering unit 

  • Admin 

    • Added fuzzy match support for verified answers 

    • Added direct link to native folder within my rollout when viewing a project 

    • Resolved case where CMS answer card titles and descriptions were not updating. 

  • Bug fixes and feature improvements.

1025 - Universe

  • Added additional tuning and optimizations to Summarize Document Feature 

  • Added support for translated CMS content  

  • Added support for translated video content 

  • Resolved case where providing feedback was not available after clicking an Enhanced Citation link Repaired metadata dates for select impacted files 

  • Resolved case when accessing enhanced filename view would lock users' content view 

  • Updated Lucy Synopsis disclaimer UI

  • Admin 

    • UI improvements to filtering sources in my rollouts 

    • Updated success and error state messages when editing CMS posts 

    • Updated reporting tab to support smaller screen sizes 

    • Updated link behavior for emailed reports to Lucy

  • Bug fixes and feature improvements.

1011 - Supernova + Telescope

  • Added additional feature tracking for Lucy Assist actions in new results view 

  • Added  support for ranking results in filename search list view 

  • Updated selection target for collapsing Synopsis Response window

  • Resolved select cases where feedback provided to Lucy Synopsis responses was not being applied 

  • Resolved case where scroll position would reset after interacting with a verified answer 

  • Unified verify answer action UI hover and selected states 

  • Resolved case where select links in CMS posts resulted in “null” status when published 

  • Resolved case where answers actions applied after pagination would apply to original page

  • Repaired document date metadata for select video file types 

  • Resolved issue causing select documents to not be detected by the dedupe identification system 

  • Resolved case where select CMS results were duplicated in results view 

  • Locked CMS cover image aspect ratio at 16:9 for all screen sizes 

  • Updated navigation UI for admins when viewing settings page

  • Bug fixes and feature improvements.

0913 - Ride

  • Updated saved, shared, and recent answers with the changes from Answer View 5

  • Updated UI for saved answers to reflect saved status 

  • Updated view all pages to include Answer Actions 5 UI 

  • UI optimizations for display of verified CMS post answers in results view 

  • Reprocessed select file types with misaligned dates 

  • Resolved case when navigating back from view an article to return to original article list view 

  • Updated alignment of Lucy synopsis message in Results View 5

  • Added support for Enhanced Citation in MS Teams 

  • Added additional support for language translated CMS Posts 

0913 - Quasar

  • Added support for note processing for PowerPoint files 

  • Resolved case resulting in misaligned dates for select image answers 

  • Resolved case causing the user to lose scroll position when exiting an article 

  • Added preview load to three-column results view 

  • Enhanced CMS Experience 

    • Added support for custom images for CMS types 

    • Added additional error handling to new CMS editing experience 

    • Added exit intent messaging to save editors progress 

    • The resolved case where users could not view Priority Sections in Subscribe Window 

  • Admin 

    • Updated ordering of user attribute list to alphabetical 

  • Continued UI improvements for search results view 5

  • Bug fixes and feature improvements.

0830 - Pluto

  • Answer Actions 5

    • Introducing an all-new answer experience streamlining answer view while highlighting the most important actions 

    • Answers now open in full view by default 

    • All answer actions are available above answer content 

    • New more descriptive icons for Translate, Summarize, and Copy Text  

    • Related questions are more visible 

  • Content Editor Experience

    • Introducing a new content editing experience for content admins 

    • Article preview allows admins the ability to preview content before publishing 

    • The dedicated editor page simplifies creating new posts 

    • New enhanced templates create a starting point for drafting incredible posts 

  • Enriched the Enhanced Citation results by adding the source name in addition document title 

  • Resolved case where Enhanced Citation links were rendered incorrectly after training was applied 

  • Resolved case where the Navbar appears below the search bar on select screen sizes 

  • Resolved case resulting in incorrect video dates for select video results 

  • Bug fixes and feature improvements.

0816 - Orbit

  • Search Results 5

    • Introducing an all-new Search Results Experience that prioritizes the Answers that matter most to you while solving top usability issues.

    • Search results have been streamlined and are easier to scan through.

    • Users can now select their desired results experience.

      • “Grid” is optimized for multimodal content and looks great on all screen sizes. This is the default view.

      • “List” has a familiar silhouette and is easy to scan.

      • Your view preference will persist across searches.

    • Verified Answers have a beautiful new look to celebrate their status, and Admins can choose to prioritize them further over search results.

    • Improved handling of responsive screen sizes, now responding to both window size and navbar expand/collapse state.

    • Explore More Answers get all of the UI updates and respond to your view preference for search results.

    • These changes will be rolling out to all customers in the coming weeks. Watch this space for more updates to come!

  • Content Admin Experience

    • Overhauled the article authoring experience for Content Admins. This will be rolling out in the coming weeks.

    • Improvements to the way links are handled following the release of Enhanced CMS.

    • CMS articles have better previews from Results View.

  • Improvements to SCIM provisioning service to increase compatibility with more providers.

  • Resolved a case where Synopsis would incorrectly place decimals in the summary.

  • Resolved a case where trained Answers would show when excluded by a timeframe filter.

  • Bug fixes and feature improvements.

0802 - Nebula

  • Introducing Enhanced CMS - Organization for Admins and Content Admins.

    • Content Admins can now create and edit “Types” which allow for an all-new level of organization to Articles and Sections.

    • Up to ten Types may be created for your Lucy.

    • Articles and Sections can now be moved across Types.

    • Types can be rebranded with custom title, description, and icons.

    • Unified access controls across all of CMS.

    • All CMS articles support email now.

    • More great features coming soon!

  • Improved search results rendering for Answers from CMS.

  • Added an intent popup for Content Admins if you’ve edited an article and attempt to leave the page before saving.

  • Increased the flexibility of matches on filename search to search more broadly.

  • Users can now perform a filename search by simply pasting a filename into the search bar.

  • Resolved a case where moving a file to a different place in the same SharePoint source but otherwise leaving it unchanged would result in source link not working.

  • Improved the consistency of Adoption Report events.

  • Resolved a case where Synopsis was not tracking when it should for certain Reports.

  • The Training Report now allows you to view all trainings and all verified Answers.

  • Bug fixes and feature improvements.

0719 - Mars

  • File format .msg is now optionally supported across all data repositories.

  • Improvements to embed experience.

  • Resolved an issue where previously trained content was not being retrieved consistently for exact match questions.

  • Resolved a case where providing feedback to Synopsis would sometimes result in formatting issues.

  • Bug fixes and feature improvements.

0705 - Lightyear

  • Improved the way Answers are ranked for previously trained questions.

  • Improvements to UI elements of chat embed application.

  • Source connections can now be configured to exclude subfolders.

  • Improved source links for Answers from Salesforce.

  • Improvements to rendering for Answers from KantarMonitor.

  • Resolved a case where users could not navigate a video by clicking on specific timelines in the insights panel for certain videos.

  • Added the ability to automatically recognize filename searches for certain queries.

  • Improved error states when authoring a CMS article.

  • Resolved a case where very long source names could be hard to select in the Assign Sources to Role Admin control.

  • Bug fixes and feature improvements.

0620 - Kuiper Belt

  • Resolved a case where specific Answers were not responding to training as expected.

  • Resolved a case where some video Answers were displaying an incorrect date.

  • Resolved a case where clicking through from Teams would result in duplicated questions.

  • Improved source link rendering for Answers from Salesforce.

  • Improved query performance for larger index sizes.

  • Bug fixes and feature improvements.

0606 - Jupiter

  • Improved retrieval of trained and verified Answers.

  • Improved suggested questions for video Answers.

  • Improved consistency of the Adoption Report.

  • Improved deliverability of Community Emails.

  • Resolved a case where searching inside of a source in My Rollout was not working as expected.

  • Resolved a case where certain verified Answers were not returning when they should.

  • Bug fixes and feature improvements.

0521 - International Space Station

  • Added Google Chat support for Lucy chat interface.

  • Improved rendering of certain Euromonitor Answers.

  • Resolved a case where certain source filter applied events were not being logged in telemetry correctly.

  • Resolved a case where a user would ask a question mentioning Lucy and another user in Teams and then clicking the “See More in Lucy” button would result in the other user’s mention getting included in the query.

  • Resolved a case where users without a last name and without a profile picture were not seeing their profile correctly.

  • Resolved a case where duplicate Answers download links would only take you to the newest of the duplicated Answers.

  • Resolved a case where searching for users by secondary email address in user management was not working as expected.

  • Bug fixes and feature improvements.

0509 - Hubble

  • Improvements to ranking when a question has more than one verified answer.

  • Resolved a case where verified answers were not being made available to Synopsis.

  • Resolved a case where asking a question, applying a filter, opening an answer, and then updating the filter requires you to ask the question again in order to apply.

  • Resolved a case where asking a file search, then opening a result, then closing the result would navigate home when it shouldn’t.

  • Improvements to some file searches within My Rollout.

  • Bug fixes and feature improvements.

0423 - Galileo

  • Added support for multi-drives to Samba connector.

  • Adjusted sensitivity threshold for spellcheck to improve results.

  • Resolved a case where a specific file would generate an unexpected document summary.

  • Resolved a case where certain exact match queries were not returning results when they should.

  • Added descriptions for all reports in Admin interface.

  • Content Admins can now filter CMS sections by type.

  • Content Admins can now filter CMS articles by type and by section.

  • SCIM service can now receive a dedicated Group which controls isActive status.

  • Improved rendering of timeframe filter when a filter is applied with longer date strings.

  • Resolved a case where in certain conditions filter preferences would not save after updating.

  • Resolved an issue in which some data was not gathered correctly in the Usage Report.

  • Bug fixes and feature improvements.

0410 - Fusion

  • Resolved an issue in which the filetype filter was not working as intended.

  • Added a loading indicator and improved performance of document summarization.

  • Google Drive connections can now unwind and index shortcuts.

  • Resolved a case where opening a shared filename search will result in the wrong chat history.

  • Admins can now easily duplicate posts from CMS Manage Articles.

  • Bug fixes and feature improvements.

0327 - Eclipse

  • Added hover states to View All Pages

  • Internal Quick Links now open within the same browser tab 

  • Added Platform reporting to the Question Report

  • Synopsis Feedback is now reported in the Activity Report

  • Resolved case where Document Summary would persist when navigation between answers

  • Resolved case where select users were not able to view CMS Articles 

  • Resolved blank state when navigating from Filename Questions

  • Mobile responsiveness bug fixes and improvements 

  • Bug fixes and feature improvements.

0311 - Dark Matter

  • Added support for Lucy Spell Check 

  • Resolved case where Discover Trending for Me was not populating for select users 

  • Resolved case where Synopsis Response would change users scroll position

  • Resolved case when existing explore more questions would change users scroll position 

  • Added support for inline CSS to emails  

  • UI improvements to admin experience 

  • Mobile responsiveness bug fixes and improvements 

  • Bug fixes and feature improvements.

0227 - Comet

  • Resolved case where Discover Portals were not populating for select users 

  • Added ability to index Site Asset SharePoint folders 

  • New My Queue section within my rollout available for Admins 

  • Restored the ability to filter and sort files within the My Rollout section 

  • Added ability for admins to delete reports within the Exports section

  • Resolved case where Content Admins were getting extended Admin permissions 

  • Added ability to exclude Explore Further and More Capabilities sections when creating new articles 

  • Bug fixes and feature improvements.

0213 - Betelgeuse

  • Resolved a case where navigating to document preview, then an Answer, then document preview again would result in a blank screen.

  • Resolved a case where clicking a document preview link, then an Answer, then back resulted in going back two pages instead of one.

  • Resolved a case where clicking See More from Slack would result in two Synopses to appear in chat.

  • Improved Edit Role Admin popup rendering on certain screen sizes.

  • New reports Admin page now considers a date range as inclusive (i.e. including the start and end dates).

  • Improved certain Admin pages responsive layout on mobile.

  • Bug fixes and feature improvements.

0131 - Aurora

  • Resolved case where Synopsis Response would change users scroll position

  • Resolved case where questions asked in chat applications were not displayed correctly when clicking “See More” 

  • New Export page is available to Company Admins 

  • Resolved case where select activity for shared answers was not being recorded in the Activity Report

  • Updated event names in the CMS Report for clarity 

  • Mobile UI Improvements

  • Bug fixes and feature improvements.

0116 - Yosemite + Zion

  • New timeframe filter behavior allows users the ability to set one-sided date filters  

  • Added functionality to link MS Teams source accreditation links to Lucy 

  • Added support for third-party answer links in MS Teams responses 

  • Resolved case where CMS articles with clickthrough URLs to internal links were opening in a new tab

  • Resolved case where Synopsis Response would change viewport settings 

  • Resolved case where select Content Admins were not able to access settings 

  • Resolved case where announcement links are corrupted when updated 

  • Resolved case where sources in filename search were not clickable 

  • Mobile UI Improvements

  • Bug fixes and feature improvements.







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