Release Notes

April 23, 2026

Implemented GPT-based preprocessing for Important Terms in both Search and Research Modes, enabling the system to match relevant terms even when queries are misspelled or incomplete.
Improved OCR table recognition for PDF content to produce structured markdown output optimized for ranking, GPT processing, and human readability of embedded tables.
Resolved a case where Homepage Theme and Branding changes were not being saved after clicking Save.
Added a smooth CSS wipe-in animation when the Research Mode spinner cycles between loading words.
Fixed a bug where the Research Mode loading spinner incorrectly appeared between Answers and Experts results instead of remaining anchored at the bottom.
Added a "Force Research Mode" admin toggle that hides the mode switcher and locks all user sessions into Research Mode exclusively.
Updated the YouTube connector to support playlist-level filtering, allowing admins to select specific playlists during connector setup so only videos within those playlists are indexed.
Resolved a case where subscribing or unsubscribing from a CMS section was not reflected in the interface until a full page reload.
Resolved a case where "Shared with me" and "Shared with" was not displaying the profile picture and name of the user who shared the content.
Improved titles within GlobalData content.
Resolved a case where training applied to an answer after paginating through search results was not being saved, leaving the confidence score unchanged.
Added an "Input Type" column to the Question Report and Activity Report to indicate whether each query was asked in Search Mode or Research Mode, with backfill applied to existing data.
Resolved a case where collection synopsis entries were missing citations, ensuring all synopses correctly display their source references.
Improved search result surfacing for image files and indexed metadata, enabling OCR'd image content and file metadata to be included in search results.
Resolved a case where returning to a recent chat via the flyout after navigating away would not display previously asked queries in Research Mode.
Migrated production authentication to Capacity Auth0 for user sign-in.
Bug fixes and feature improvements.

April 9, 2026

Resolved a case where Global Data answer tiles were displaying excessively long or incoherent titles, ensuring tiles now show a clear and concise page overview.
Resolved a case where accessing specific CMS Articles caused the browser to crash.
Resolved a case where CMS article sections stopped displaying after a certain number of active articles were created under a new CMS type, preventing full content from rendering.
Resolved a case where deleted Collections and Collection Groups continued to appear as blank tiles in the Browse Collections view across the platform.
Resolved a case where the Collections filter was not being respected for some inputs.
Added the ability for Research Mode to retain and repopulate a user's previous question after a filter is applied, avoiding the need to retype the query.
Added an Auto Filter feature for Research Mode that uses AI to automatically apply relevant filters based on detected user intent, improving result quality without requiring manual re-prompting.
Optimized the SharePoint List integration to detect and process deleted items and attachments, preventing stale content from persisting in the index.
Resolved a case where specific Discover pages would crash with certain combinations of Answers.
Added numbered citation chips to Card View in Research Mode, with hover states showing the relevant excerpt from the summary that references each answer.
Bug fixes and feature improvements.

March 26, 2026

Updated ASPX connector to only index published SharePoint pages, with automatic deletion queued for archived or unpublished content.
Built a custom eDoc indexer to scrape and index rich HTML content hosted across multiple sites, optimized for searchability and image handling for display in Concierge.
Fixed an issue in the CMS where applied filters would reset after updating an article or section, requiring users to re-apply filters repeatedly.
Resolved an issue where citations in Research Mode initially displayed as raw URL strings before converting to the expected clickable format.
Fixed a bug where clicking a suggested question on the Discover page or after asking a question had no effect and did not submit the query.
Fixed an issue where third-party Discover portal answers were not opening to page 1, now correctly displaying the first page by default.
Fixed a bug where the third-party content flag was not being respected in the answer preview pane in Research Mode.
Fixed an issue where the persistent bottom search bar was overlapping and blocking navigation links on the Discover and Resources tabs.
Fixed an issue where citations in Research Mode rendered as raw URL snippets before converting to clickable boxes — citations now display correctly on first render.
Fixed incorrect formatting of video answers displayed within a collection, where answers were appearing jumbled together.
Improved Research Mode to better surface the most recent and relevant results when date-scoped queries are used, reducing retrieval of outdated material.
Resolved a bug where slides and pages blocked from indexing due to confidential content were still being counted in the answer's page total.
Added a per-answer toggle allowing admins to disable automatically generated related answers, enabling fully manual curation of related content.
Bug fixes and feature improvements.

March 12, 2026

Upgraded support for certificate-based token generation in SharePoint list integrations for better security.
Improved Capacity files/articles scan checks to handle interruptions and failures, ensuring reliable indexing.
Admins can now set Research Mode as the default experience via a new toggle, with one-time override of user preferences.
Added admin UI for maintaining important metadata like brands and locations, which integrate into system prompts and content filters to boost search accuracy.
Implemented WorkVivo integration to index posts, documents, and spaces, expanding searchable content from modern collaboration platforms.
Added warning banners for non-webhook sources in My Rollout to alert users about potential delays in content availability.
Resolved issue preventing use of % symbol in Research Mode prompts, now correctly interpreted as percent for accurate queries.
Fixed Research Mode table rendering to properly contain bulleted lists within cells without breaking format.
Shortened chat switcher titles to 3-5 words for quicker navigation, without affecting existing chats.
Added copy button in Research Mode to easily export formatted text and citations as Markdown with clickable links.
Verified no dependencies on retiring GPT-4o models, ensuring seamless handling through configuration updates for ongoing reliability.
Bug fixes and feature improvements.

February 27, 2026

Discover sections now include an ordering setting for admins to rank results by Date Modified or Date Indexed.
Research Mode system prompts now automatically include today’s date for improved query accuracy.
Research Mode now displays AI-generated follow-up suggestion chips based on session context.
"Collection Related Article" renamed to "Collection Related Answer" across the application for consistent nomenclature.
Collection Related Answers moved to the bottom of the collections page to prioritize curated collection content.
SharePoint List connector upgraded to support SharePoint App credentials.
GitHub connector updated from deprecated username/password authentication to token/OAuth.
AI-curated collections with numeric tags now pull content from related time periods.
Fixed Research Mode table formatting where text was overflowing in columns.
Fixed display issues with customized Ask buttons not rendering at the correct size.
Citation numbers no longer appear in Document Chat summaries for Single Page Answer Units.
Bug fixes and feature improvements.

February 13, 2026

Added Zendesk tickets source integration.
Resolved a case where certain Answers would have their text overflow when opened.
Improved rendering of announcement text for various screen sizes.
Improved formula rendering for Excel Answers which have multiple workbooks.
The content filter now behaves like all other filters and is not dependent on query state.
Added hybrid search retrieval to image content when searching DAM systems.
Resolved a case where some responses would overflow in Research Mode.
Resolved a case where source icons in the hover state would not render correctly when in Research Mode for sources with custom icons.
Resolved a case where opening a recent chat where a Verified Answer was in the history would not display that Answer.
Resolved a case where suggested questions were not rendering correctly on all screen sizes.
Resolved a case where certain articles could not be removed from Collections once added.
Scheduled reports now support webhooks with download option for connection to external reporting systems.
Added auto-provisioning dashboard for admins to increase observability of SAML provisioning events.
Bug fixes and feature improvements.

January 30, 2026

Research Mode inline citations now resolve as they stream in.
Improved Answer titles for spreadsheets.
Improved context window when using document summarization and chat with spreadsheets.
Improvements to query response times during high-load situations.
Increased the number of results when performing filename searches.
Resolved a case where navigating to a past chat would lose Answer citations.
Resolved a case where Research Mode inline Answer citations were not clickable.
Resolved a case where specific Answers were failing to generate a summary.
Bug fixes and feature improvements.

January 16, 2026

Research Mode now uses multi-agent orchestration to evaluate and improve results.
Research Mode now allows contextual follow-ups to past interactions.
You can now ask Research Mode to rewrite responses.
You can now start new chats of Research Mode and switch between chats using the Chats flyout of the navigation bar.
Research Mode inline Answer citations are now clickable.
Research Mode now supports Answers from structured data sources.
Streamlined system prompts for Research Mode to simplify adding client-specific context to query handling and responses.
Synopsis responses now stream in as they are generated.
Introducing Scheduled Reports.
- Admins may schedule reports to run at regular intervals.
- The following intervals may be selected for reporting:
  - Daily
  - Weekly on a select day of week
  - Monthly
  - Quarterly
  - Yearly on a select day of year
- Up to 365 days of history may be selected for each report.
- Reports that run on schedule are available to all Admins under Exports for 30 days.
- Admins may create up to 30 Schedules for their company.
Added indexing support for YouTube videos. Channels or Users may be connected as Sources.
Added indexing support for Vimeo videos. Channels or Users may be connected as Sources.
Resolved a case where custom source icons would not render in Research Mode Answer citation hover preview.
Improved quality of results for certain filename searches.
Improved color selection for certain features for certain rebranded companies.
Bug fixes and feature improvements.

1219 - Yuca Frita

Added streaming and improved results rendering in Research Mode.
Verified Answers now display in Research Mode.
Introducing a new Input Bar and Homepage experience for Research Mode.
Introducing AI generated Collections, allowing you to populate content with just a title and description.
AI generated Collections allow you to provide feedback to improve future suggestions.
Synopsis citations are now ordered in the order they are cited.
Updates to indexing infrastructure to improve query performance and scalability.
Resolved a case where content pushed via webhook would depend on case sensitive keys.
Resolved a case where certain fields for API users were URL encoded incorrectly.
Bug fixes and feature improvements.

1205 - Xawaash

Added content connector for Answers from Euromonitor.
Added support for indexing of public support articles for certain websites.
Collections with a lot of content is now paginated for streamlined loading.
Improved auto-tagging and title generation for transcript-style Answers (audio and video).
Improved rendering of formatted content generated by Synopsis.
Improved rendering of results from Research Mode adding streaming for more responsiveness.
Improved API serving of source URLs as url-encoded for easier handling.
Improved rendering of accent characters within multilingual content.
Resolved a case where adding an article to a Collection would incorrectly display you don't have access when search is disabled for that article content type.
Resolved a case where specific video files would produce blank screen for certain timestamps.
Bug fixes and feature improvements.

1121 - Wiener Schnitzel

Introducing Research Mode
- Your Research Agent takes prompts and writes multiple queries to answer your question.
- Research Mode can produce longer, formatted responses for complex tasks.
- You can specify filters to narrow your prompts in an experience familiar with search.
- Research Mode is Early Access. Functionality will change dramatically as we tune and improve.
- See https://support.lucy.ai/article/863866/getting-started-with-research-mode for more information.
Expanded the context window for GPT agents working on content within Excel Answers.
Improvements to Slack bot functionality and response rendering.
Resolved indexing issues with specific ASPX pages.
Resolved a case where hovering over some citations within Synopsis would show HTML rather than the Answer referenced.
Added the ability to anonymize user information in reporting.
Resolved a case where admins were not able to rename sources.
Improved the reliability of self-service SharePoint connectors.
Added new optional feature to require match of all or most terms for longer queries.
Bug fixes and feature improvements.

1107 - Vindaloo

Synopsis now supports markdown and longer responses for more involved summaries.
Resolved a case where sometimes clicking an Answer from Collections would result in a blank screen.
Admins can now customize tooltips for source and download links.
Improved the rendering of Admin controls for sources with very long names.
Added more models to generative AI model selection.
Bug fixes and feature improvements.

1024 - Udon

Synopsis responses may now be longer and contain formatting and special characters for improved search results overviews.
Added support for Datassential source via Snowflake.
Resolved a case where translation select text was returning unexpected results.
Resolved a case where certain filename searches were not returning expected results.
Admin reporting for external usage is now separated from in-app activity.
Resolved a case where the Indexing reporting was not showing the full scope for very large index customers.
Improved performance of My Rollout source view response times.
Bug fixes and feature improvements.

1010 - Taco

Collections may now be used for filtering searches.
Resolved a case where inline citations in Teams chat would sometimes show the entire content id rather than just the reference number.
Resolved a case where Admin My Rollout sources were not displaying content.
Resolved a case where Content Admin changes to articles would be delayed in updating search results.
Resolved a case where certain Box content would not handle source links correctly.
Resolved a case where certain sources would have a tooltip for “Download” when the action is set to “View in Source.”
Resolved a case where some Discover portals would take too long to load.
Resolved a case in Discover where summarizing a document and then navigating to a different document would result in an inability to see content previews.
Bug fixes and feature improvements.

0926 - Sushi

Added a Share verb to Collections.
Admins can now curate Collections into Groups and feature them to users
- Collection Groups get assigned to Roles and Attributes similar to CMS Sections.
- Featured Collection Groups appear at the top of users' Browse Collections page.
- Priority Collection Groups also appear on users' homepage and they are subscribed by default.
Added the ability to individually control whether API users get accounts and whether they get account setup emails during auto-provisioning.
Public web searches no longer block results from returning when they take longer than expected.
Improved handling of external vs. internal links from CMS Type navbar entries.
Resolved a case where some Discover pages were featuring duplicate content.
Resolved a case where Admins were not able to edit source icons.
Resolved a case where Admins producing announcements with formatting would have more limited character counts than intended.
Resolved a case where API authentication would fail for users with specific name combinations and asymmetric key.
Resolved a case where Content Admins were not able to upload images to CMS.
Bug fixes and feature improvements.

0912 - Ratatouille

Improved Document Chat UI for single-page documents.
Improved user preference settings for timeframe filter.
Added support for SharePoint List Attachments sources.
Improved indexing behavior for Google Drive sources.
Resolved a case where the navbar was not rendering correctly for certain users.
Improved handling of a case where the same file was indexed in multiple sources and also moved.
Resolved a case where certain file types had a download icon rather than view in source.
Added the ability for Admins to set a default timeframe filter.
Resolved a case where certain SharePoint service account connections were returning an error when authorizing.
Bug fixes and feature improvements.

0829 - Quiche

Introducing Collections chat collaboration.
- Users share questions and Answers by default in this mode.
- You can benefit from others who have performed research in this collection.
- Citations are limited to content you have permission to.
- The history duration is controllable by administrators.
Added support for Evernote source type.
SharePoint source connectors may now choose metadata to override authorship and content dates.
Resolved a case where applying a filter would sometimes result in a delay before searching.
Resolved a case where certain users were not able to see flyouts.
Resolved a case where the filter bar would not remember its previous state.
Resolved a case where Answer feedback button labels would become invisible after clicking.
Resolved a case where clicking a citation and then clicking “x” would result in unexpected navigation.
Bug fixes and feature improvements.

0818 - Poutine

Improvements to indexing of Google Drive content.
Added ability to remove content you no longer have access to from a Collection.
Improved results ranking for content from public web sources.
Resolved a case where filters were not showing the right color when applied.
Resolved a case where certain Collections were not accessible to browse to.
Resolved a case where specific files failed to generate summary.
Bug fixes and feature improvements.

0801 - Oxtail Stew

Collections Browse and Follow.
- You can now browse Collections from other users.
- You can now follow Collections from other users.
- Collections are public to all users of the instance. Content is limited to the viewer’s access level.
Improved Answer ranking for certain queries.
Improved duplicate check accuracy and introduced tuning variables.
Extended font support for article authoring
Resolved a case where Synopsis was not returning for specific questions.
Resolved a case where Synopsis was not showing citations as clickable elements.
Resolved a case where certain filters were not working as expected.
Resolved a case where sources with custom icons were not rendering as expected.
Resolved a case where some file queries were limited to 10 results.
Resolved a case where Google Drive sources would become disconnected unexpectedly.
Improved rendering and indexing of content within OneNote.
Bug fixes and feature improvements.

0718 - Naan

Added ability to unverify an Answer without voting on it.
Resolved a case where Synopsis would sometimes respond in unsupported languages.
Resolved a case where special characters would prevent Collections chat from responding.
Resolved a case where creating or editing Merged Sources was not working as expected.
Bug fixes and feature improvements.

0708 - Momo

Introducing Collections, an all new focused research experience.
- Collections allow you to gather your research and focus your conversation.
- Add your Answers, files, and articles all in one place with flexible sort and view controls.
- Synopsis summaries automatically break down content from different types and summarize to help you understand, compare, and contrast within your content.
- Contextual retrieval allows for follow-up questions and scalable querying within the Collection when talking with your agent.
- Admin-driven system prompt allows for flexible functionality based on business need.
- Built on your sources and your Answers, works with your access control, and no new integration required.
- Available now in early access.
Resolved a case where filename search would not return the intended results.
Improved consistency of performance across the system.
Added source connector for content from Economist Intelligence Unit.
Improved rendering of Answers from OneNote pages.
Resolved a case where users were not able to remove questions from their chat history.
Administrator
- Resolved a case where certain Engagement reports were not exporting correctly.
- Added DAM events to future Activity Report tracking.
- Improved the reliability of report generation.
- Improved rendering of Synopsis citations in reporting.
Bug fixes and feature improvements.

0620 - Lasagna

Answers which are linked in articles get featured in a collapsible section for easy access.
Performance improvements to Answer Suggestions in Discover and Explore More.
Added support for a wider range of OneNote deployments.
Improved source links for Box content.
Admin
- Image search classifier overrides may now optionally include the query string in the search terms.
Bug fixes and feature improvements.

0606 - Kimchi

Resolved case where questions with verified answers had different results in MS Teams responses
Optimized results mix of answers when public site content is available
Added support for deeplinks to Box content
Admin
- Added support for featuring GPS sources in Discover Portals
- Resolved case where synonyms with multiple entries to not function as expected
Bug fixes and feature improvements.

0523 - Jambalaya

Resolved case where PowerBI dashboards were being displayed incorrectly
Added support for Zendesk integration
Resolved case where duplicate checker was not identiting select duplicate answers
Resolved case where CMS answers were not respecting timeframe filters
Admin
- Added an optional feature to display the document date in the answer view
- Added an optional feature to rank displayed results by date
Bug fixes and feature improvements.

PepsiCo-specific

Increased feedback workflow pop-up delay to 20 seconds.
Resolved case where the PPG URL was displayed incorrectly when navigating to the CMS section
Updated certificate for Beta-Ada

0509 - Injera

Added support for Document Chat, Enhanced Citations in Filename Search questions
Resolved case where “answer not available' appears after asking question in Discover view
Added support to update SharePoint source links when files are moved
New Navbar scroll interaction for users with smaller screen sizes
Resolved case where clicking select parts of the Synopsis Citations would fail to load answer
Admin
- Added additional UTM tracking to the Adoption Report
- Added the ability for CMS type to link to a dedicated URL
- Added support for domain prefixes in allowed domain list
Bug fixes and feature improvements.

0425 - Hotdish

Optimized CMS load times
Improved UI handling of Enhanced Citation within MS Teams responses
Improved ranking of filename search results
Admin
- Resolved cases where folder URL’s were not available within th Usage Report Ingestion tab
- Resolved case where CMS sections were not updating when switching CMS type in select instances
- Added ability to disable Recent and Saved answer sections
- Added reporting of CMS sections to User Report
Bug fixes and feature improvements.

0411 - Galbi

Added ability to copy responses from Document Chat
Resolved case where specific characters would cause Document Chat to fail
Added advanced ranking logic to Filename Search
Resolved case where Synopsis responses with non-traditional formatting were failing to respond
Added additional UI to On With Priority CMS sections
Added Nav Bar scroll support for instances with multiple CMS types
Admin
- Added additional error handling when creating CMS articles
- Updated Discover Source map to display modified display names
- More detailed user roles reporting in User Report
- Enhanced UI actions for the Exports page
- Resolved case where selected source was not visible in Discover Portal selection
- Added reporting for Document Chat and Summarize Document actions within the Activity Report
Bug fixes and feature improvements.

0328 - Fondue

Added support for Summarize Document and Document Chat for Third Party content
Added support for Summarize Document and Document Chat for CMS Content
Resolved case where select documents longer than 100 pages would not return a summarized response
Resolved case where select SharePoint ASPX answers source links were not resolving
Resolved case where the filename icon was displayed for select third-party sources in Discover Portals
Admin
- When a CMS section is enabled, it is now marked as subscribed for all assigned users
- Users can now only see CMS types if they are assigned to a section within the type
- Differentiated between source link clicked and downloaded file in Activity Report
Bug fixes and feature improvements.

0317 - Empanadas

Added support for Summarizing single page documents
Added new emppty state when no results are available
Resolved case where synopsis responses were not being returned for select questions with verified answers
Resolved case where answers verified when file type filter was applied were being unverified when the filter was removed
Resolved case where Summarize Document Enhanced Citations were rendered incorrectly for translated responses
Resolved case where browser navigation was not supported when viewing answers in results view
Admin
- Added additional error handling to manage user entries
- Added support for adding SharePoint URLs to self service portal
- Added support for excluding select sources from GenAI features and Lucy Synopsis responses
Bug fixes and feature improvements.

0228 - Dosa

Resolved case where user scroll position was not saved when navigating between Discover Answers
Resolved case where scroll position was misaligned on first sign in
Filename search tuning
Admin
- Clarified success states when adding new CMS sections
- Resolved case where reports would display “failed” state while in progress
- Functional UI improvements to self service SharePoint connections
- Added ability to control assistant name
Bug fixes and feature improvements.

0214 - Croissant

Updated success message tool tip when verifying an answer
Additional tuning for Document Chat Responses
Resolved case causing select files to not be able to be downloaded
Resolved case where non-filename content was appearing in Filename Search results
Added support for CMS Anchor links in answer view
Added support for Lucy Synopsis responses to GPS questions
Admin
- Bulk upload users now allow for activating users
- Added the deactivated date to the user report
Bug fixes and feature improvements.

0131 - Bao

Resolved case where refreshing on the preferences page would cause a stale session
Added additional support for language detected Lucy Synopsis responses
Refined formatting of MS Teams Enhanced Citation responses
Admin
- Added tracking for subscriptions to the CMS report
- Added additional metadata for deactivated, and activated to the user report
- Added additional error handling when adding users
Bug fixes and feature improvements.

0117 - Arepa

Improved Discover page answer with new Results View 5 UI
Resolved case where select filtered synopsis responses received improper formatting
Optimizations for exact-match search strings
Resolved case where source filter would display as blank for select users
Added additional UI formatting to multi-line Lucy Synopsis responses
Improved hover states for answer actions
Improved hover state for source links
Optimizations to filename search results
Improved rending of verified CMS results in answer view
Admin
- Added user role field to the Lucy assist report
- Added sections per attribute to the CMS report
- Improved error handling when creating new users
Bug fixes and feature improvements.

0110 - Zenith

Added support for multi-lingual content for Document Summary
Resolved case where CMS post cover images were failing to display when navigating via a shared link
Resolved case in which select pages from view all pages would display “no content to display” when paginating through a document
Resolved case where videos within CMS posts were not displayed at full size for select video types
Resolved case where Summarize Document was causing blank state for view all pages for select documents
Admin
- Refreshed UI experience for linking source credentials
- Added support for migrating and updating credentials for existing connected projects
- Resolved case where when connecting a new project to an existing parent source the files would fail to process
- Resolved case causing CMS descriptions to not update

1220 - Yuri Gagarin

Added support for Lucy Synopsis responses generated from video content
Added dynamic page filtering for Document Chat
Added support for automated filename search
UI improvements to Document Chat
Resolved case where close announcement button overlapped with content filter on select screen sizes
Resolved case where duplicate checker was not working with select document types
Mobile UI updates and improvements
Resolved case where video transcription was not working as expected
Admin
- Resolved case where add button was unresponsive for select CMS posts
- Resolved responsive issues with settings tab when viewing on mobile devices
- Resolved case where announcements without descriptions would fail to update
Bug fixes and feature improvements.

1206 - Xray

Added support for embedded page numbers within Document Chat
Updated hover state text for verified answer button
Added additional support for summarization of large documents
Refined UI for view all pages for Video answers
Resolved case where sidebar was overlapping with content when compressed on smaller screens
Additional Lucy Synopsis prompt tuning
Admin
- Resolved cases where large reports would display as failed status when processing
- Resolved secondary error message when deleting articles
Bug fixes and feature improvements.

1122 - Wormhole

Added support for Enhanced Citation within Document Summary
Resolved case where the added note was not available in Lucy assist chat responses
Resolved issue causing multiple log in events to fire in select instances
Resolved case where HTML formatted was being added to synopsis responses
Resolved case where closing out of CMS answers did not return to result view
Added option to display source filename within new grid view answer view
Admin
- Added support for SharePoint App self-service accounts
Bug fixes and feature improvements.

1108 - Venus

Added hover state for collapse button for Summarize Document
Added support for outbound link tracking in adoption report
Added additional support for CMS posts within Enhanced Citation responses
Resolved case where the scroll position would reset after viewing an answering unit
Admin
- Added fuzzy match support for verified answers
- Added direct link to native folder within my rollout when viewing a project
- Resolved case where CMS answer card titles and descriptions were not updating.
Bug fixes and feature improvements.

1025 - Universe

Added additional tuning and optimizations to Summarize Document Feature
Added support for translated CMS content
Added support for translated video content
Resolved case where providing feedback was not available after clicking an Enhanced Citation link Repaired metadata dates for select impacted files
Resolved case when accessing enhanced filename view would lock users' content view
Updated Lucy Synopsis disclaimer UI
Admin
- UI improvements to filtering sources in my rollouts
- Updated success and error state messages when editing CMS posts
- Updated reporting tab to support smaller screen sizes
- Updated link behavior for emailed reports to Lucy
Bug fixes and feature improvements.

1011 - Supernova + Telescope

Added additional feature tracking for Lucy Assist actions in new results view
Added support for ranking results in filename search list view
Updated selection target for collapsing Synopsis Response window
Resolved select cases where feedback provided to Lucy Synopsis responses was not being applied
Resolved case where scroll position would reset after interacting with a verified answer
Unified verify answer action UI hover and selected states
Resolved case where select links in CMS posts resulted in “null” status when published
Resolved case where answers actions applied after pagination would apply to original page
Repaired document date metadata for select video file types
Resolved issue causing select documents to not be detected by the dedupe identification system
Resolved case where select CMS results were duplicated in results view
Locked CMS cover image aspect ratio at 16:9 for all screen sizes
Updated navigation UI for admins when viewing settings page
Bug fixes and feature improvements.

0913 - Ride

Updated saved, shared, and recent answers with the changes from Answer View 5
Updated UI for saved answers to reflect saved status
Updated view all pages to include Answer Actions 5 UI
UI optimizations for display of verified CMS post answers in results view
Reprocessed select file types with misaligned dates
Resolved case when navigating back from view an article to return to original article list view
Updated alignment of Lucy synopsis message in Results View 5
Added support for Enhanced Citation in MS Teams
Added additional support for language translated CMS Posts

0913 - Quasar

Added support for note processing for PowerPoint files
Resolved case resulting in misaligned dates for select image answers
Resolved case causing the user to lose scroll position when exiting an article
Added preview load to three-column results view
Enhanced CMS Experience
- Added support for custom images for CMS types
- Added additional error handling to new CMS editing experience
- Added exit intent messaging to save editors progress
- The resolved case where users could not view Priority Sections in Subscribe Window
Admin
- Updated ordering of user attribute list to alphabetical
Continued UI improvements for search results view 5
Bug fixes and feature improvements.

0830 - Pluto

Answer Actions 5
- Introducing an all-new answer experience streamlining answer view while highlighting the most important actions
- Answers now open in full view by default
- All answer actions are available above answer content
- New more descriptive icons for Translate, Summarize, and Copy Text
- Related questions are more visible
Content Editor Experience
- Introducing a new content editing experience for content admins
- Article preview allows admins the ability to preview content before publishing
- The dedicated editor page simplifies creating new posts
- New enhanced templates create a starting point for drafting incredible posts
Enriched the Enhanced Citation results by adding the source name in addition document title
Resolved case where Enhanced Citation links were rendered incorrectly after training was applied
Resolved case where the Navbar appears below the search bar on select screen sizes
Resolved case resulting in incorrect video dates for select video results
Bug fixes and feature improvements.

0816 - Orbit

Search Results 5
- Introducing an all-new Search Results Experience that prioritizes the Answers that matter most to you while solving top usability issues.
- Search results have been streamlined and are easier to scan through.
- Users can now select their desired results experience.
  - “Grid” is optimized for multimodal content and looks great on all screen sizes. This is the default view.
  - “List” has a familiar silhouette and is easy to scan.
  - Your view preference will persist across searches.
- Verified Answers have a beautiful new look to celebrate their status, and Admins can choose to prioritize them further over search results.
- Improved handling of responsive screen sizes, now responding to both window size and navbar expand/collapse state.
- Explore More Answers get all of the UI updates and respond to your view preference for search results.
- These changes will be rolling out to all customers in the coming weeks. Watch this space for more updates to come!
Content Admin Experience
- Overhauled the article authoring experience for Content Admins. This will be rolling out in the coming weeks.
- Improvements to the way links are handled following the release of Enhanced CMS.
- CMS articles have better previews from Results View.
Improvements to SCIM provisioning service to increase compatibility with more providers.
Resolved a case where Synopsis would incorrectly place decimals in the summary.
Resolved a case where trained Answers would show when excluded by a timeframe filter.
Bug fixes and feature improvements.

0802 - Nebula

Introducing Enhanced CMS - Organization for Admins and Content Admins.
- Content Admins can now create and edit “Types” which allow for an all-new level of organization to Articles and Sections.
- Up to ten Types may be created for your Lucy.
- Articles and Sections can now be moved across Types.
- Types can be rebranded with custom title, description, and icons.
- Unified access controls across all of CMS.
- All CMS articles support email now.
- More great features coming soon!
Improved search results rendering for Answers from CMS.
Added an intent popup for Content Admins if you’ve edited an article and attempt to leave the page before saving.
Increased the flexibility of matches on filename search to search more broadly.
Users can now perform a filename search by simply pasting a filename into the search bar.
Resolved a case where moving a file to a different place in the same SharePoint source but otherwise leaving it unchanged would result in source link not working.
Improved the consistency of Adoption Report events.
Resolved a case where Synopsis was not tracking when it should for certain Reports.
The Training Report now allows you to view all trainings and all verified Answers.
Bug fixes and feature improvements.

0719 - Mars

File format .msg is now optionally supported across all data repositories.
Improvements to embed experience.
Resolved an issue where previously trained content was not being retrieved consistently for exact match questions.
Resolved a case where providing feedback to Synopsis would sometimes result in formatting issues.
Bug fixes and feature improvements.

0705 - Lightyear

Improved the way Answers are ranked for previously trained questions.
Improvements to UI elements of chat embed application.
Source connections can now be configured to exclude subfolders.
Improved source links for Answers from Salesforce.
Improvements to rendering for Answers from KantarMonitor.
Resolved a case where users could not navigate a video by clicking on specific timelines in the insights panel for certain videos.
Added the ability to automatically recognize filename searches for certain queries.
Improved error states when authoring a CMS article.
Resolved a case where very long source names could be hard to select in the Assign Sources to Role Admin control.
Bug fixes and feature improvements.

0620 - Kuiper Belt

Resolved a case where specific Answers were not responding to training as expected.
Resolved a case where some video Answers were displaying an incorrect date.
Resolved a case where clicking through from Teams would result in duplicated questions.
Improved source link rendering for Answers from Salesforce.
Improved query performance for larger index sizes.
Bug fixes and feature improvements.

0606 - Jupiter

Improved retrieval of trained and verified Answers.
Improved suggested questions for video Answers.
Improved consistency of the Adoption Report.
Improved deliverability of Community Emails.
Resolved a case where searching inside of a source in My Rollout was not working as expected.
Resolved a case where certain verified Answers were not returning when they should.
Bug fixes and feature improvements.

0521 - International Space Station

Added Google Chat support for Lucy chat interface.
Improved rendering of certain Euromonitor Answers.
Resolved a case where certain source filter applied events were not being logged in telemetry correctly.
Resolved a case where a user would ask a question mentioning Lucy and another user in Teams and then clicking the “See More in Lucy” button would result in the other user’s mention getting included in the query.
Resolved a case where users without a last name and without a profile picture were not seeing their profile correctly.
Resolved a case where duplicate Answers download links would only take you to the newest of the duplicated Answers.
Resolved a case where searching for users by secondary email address in user management was not working as expected.
Bug fixes and feature improvements.

0509 - Hubble

Improvements to ranking when a question has more than one verified answer.
Resolved a case where verified answers were not being made available to Synopsis.
Resolved a case where asking a question, applying a filter, opening an answer, and then updating the filter requires you to ask the question again in order to apply.
Resolved a case where asking a file search, then opening a result, then closing the result would navigate home when it shouldn’t.
Improvements to some file searches within My Rollout.
Bug fixes and feature improvements.

0423 - Galileo

Added support for multi-drives to Samba connector.
Adjusted sensitivity threshold for spellcheck to improve results.
Resolved a case where a specific file would generate an unexpected document summary.
Resolved a case where certain exact match queries were not returning results when they should.
Added descriptions for all reports in Admin interface.
Content Admins can now filter CMS sections by type.
Content Admins can now filter CMS articles by type and by section.
SCIM service can now receive a dedicated Group which controls isActive status.
Improved rendering of timeframe filter when a filter is applied with longer date strings.
Resolved a case where in certain conditions filter preferences would not save after updating.
Resolved an issue in which some data was not gathered correctly in the Usage Report.
Bug fixes and feature improvements.

0410 - Fusion

Resolved an issue in which the filetype filter was not working as intended.
Added a loading indicator and improved performance of document summarization.
Google Drive connections can now unwind and index shortcuts.
Resolved a case where opening a shared filename search will result in the wrong chat history.
Admins can now easily duplicate posts from CMS Manage Articles.
Bug fixes and feature improvements.

0327 - Eclipse

Added hover states to View All Pages
Internal Quick Links now open within the same browser tab
Added Platform reporting to the Question Report
Synopsis Feedback is now reported in the Activity Report
Resolved case where Document Summary would persist when navigation between answers
Resolved case where select users were not able to view CMS Articles
Resolved blank state when navigating from Filename Questions
Mobile responsiveness bug fixes and improvements
Bug fixes and feature improvements.

0311 - Dark Matter

Added support for Lucy Spell Check
Resolved case where Discover Trending for Me was not populating for select users
Resolved case where Synopsis Response would change users scroll position
Resolved case when existing explore more questions would change users scroll position
Added support for inline CSS to emails
UI improvements to admin experience
Mobile responsiveness bug fixes and improvements
Bug fixes and feature improvements.

0227 - Comet

Resolved case where Discover Portals were not populating for select users
Added ability to index Site Asset SharePoint folders
New My Queue section within my rollout available for Admins
Restored the ability to filter and sort files within the My Rollout section
Added ability for admins to delete reports within the Exports section
Resolved case where Content Admins were getting extended Admin permissions
Added ability to exclude Explore Further and More Capabilities sections when creating new articles
Bug fixes and feature improvements.

0213 - Betelgeuse

Resolved a case where navigating to document preview, then an Answer, then document preview again would result in a blank screen.
Resolved a case where clicking a document preview link, then an Answer, then back resulted in going back two pages instead of one.
Resolved a case where clicking See More from Slack would result in two Synopses to appear in chat.
Improved Edit Role Admin popup rendering on certain screen sizes.
New reports Admin page now considers a date range as inclusive (i.e. including the start and end dates).
Improved certain Admin pages responsive layout on mobile.
Bug fixes and feature improvements.

0131 - Aurora

Resolved case where Synopsis Response would change users scroll position
Resolved case where questions asked in chat applications were not displayed correctly when clicking “See More”
New Export page is available to Company Admins
Resolved case where select activity for shared answers was not being recorded in the Activity Report
Updated event names in the CMS Report for clarity
Mobile UI Improvements
Bug fixes and feature improvements.

0116 - Yosemite + Zion

New timeframe filter behavior allows users the ability to set one-sided date filters
Added functionality to link MS Teams source accreditation links to Lucy
Added support for third-party answer links in MS Teams responses
Resolved case where CMS articles with clickthrough URLs to internal links were opening in a new tab
Resolved case where Synopsis Response would change viewport settings
Resolved case where select Content Admins were not able to access settings
Resolved case where announcement links are corrupted when updated
Resolved case where sources in filename search were not clickable
Mobile UI Improvements
Bug fixes and feature improvements.

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