Setting Up Slack

Capacity for Slack allows your users to quickly and easily ask Capacity a question without leaving the Slack interface. The Capacity Synopsis will provide answers, and users can explore further by navigating to Capacity. Slack requires an App to interface with Capacity. Once the App is added to your workspace, you can talk to Capacity directly in “Apps” in a DM format, or you can add her to a channel so you can @mention her in group chats.

Installing Capacity in your workspace

The Capacity team can assist with the first-time installation of your Slack App. Once it is installed, all users within your Slack will be able to add her.

Slack Bot Permissions

Capacity Slack Bot needs the following permissions to operate correctly.

• View messages and other content in direct messages that Capacity has been added to
• View basic information about direct messages that Capacity has been added to
• View people in your workspace
• View email addresses of people in your workspace
• View messages that directly mention @Capacity in conversations that the app is in
• Send messages as @Capacity
• Start direct messages with people

Slack Bot Installation steps

• Log in to Slack as Administrator in a browser
• Open the installation URL (Provided by Capacity engineering team) 
• Installation URL looks like this:https://slack.com/oauth/v2/authorize?client_id=xxx&scope=app_mentions:read,chat:write,im:history,im:read,im:write,users:read,users:read.email&user_scope=&state={{companyid}}
• Once the page is loaded, you get an app installation request (see screenshot below)
• Click Allow and wait for the application to get installed. You will see a message that you are now connected to Capacity after successful installation. Capacity is now available for Slack users.

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Adding Capacity once she’s installed

Mentioning Capacity in a channel

You can add Capacity to a channel with mentions. Any time you mention @Capacity, she will respond with an answer inline.

• Navigate to the channel you want to add Capacity to.
• Type your question in the chat input box.
• Mention @Capacity in the question and she will respond.

Adding Capacity to your sidebar

Adding Capacity can be done by anyone in the workspace once she’s installed. Below are the steps users must take to add Capacity to their workspace.

• Navigate to Slack desktop.
• Click on Add Apps on the left-hand sidebar. If you don’t have an Apps section, click “More… → Apps” in the sidebar.
• Type in Capacity in the search box.
• Click Add. 
• Capacity should now appear in your sidebar.
• Click Capacity and ask a question to get started. View full size View full size

Switch Slack workspace

If you want to switch to a different workspace, you can do so in the workspace menu of Slack Desktop.

• Click on the workspace name on the top left of the window. 
• Click the dropdown and click Switch workspaces.
• Select the workspace you want to navigate to.

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